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Program Coordinator, Integrative Student Services – Charlotte MBA Programs, School of Business

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Job summary:
Responsible for successfully supporting the day to day operations of a supportive, engaging, and inclusive MBA program experience for working professional MBA students in Charlotte, NC. In collaboration with the Program Executive Director and the Integrative Student Services Center of Excellence, designs, develops, implements, and evaluates programs and processes for program student support services. This key professional reports directly to the Executive Director of the MBA Program, currently ranked #1 in the state of North Carolina.

*May be eligible for Hybrid/Flexible Work Schedule

Essential functions:
• Coordinates operational, logistical, and administrative functions associated with the Charlotte MBA program student experience (students attend class Monday/Wednesdays from 6:00 – 9:30 pm or Saturdays from 8:30 am – 4:30 pm)
• Supports student programming events (e.g. new student orientation, team-building events, milestone celebrations), including liaising with internal and external stakeholders when appropriate
• Supports regular program-wide communications that include engagement and leadership opportunities, resources, upcoming events, as well as relevant deadlines/deliverables
• Works in an academic and general advising capacity with individual students, student teams, and student leaders
• Works directly to support and advocate for students in personal, social, or academic distress

Other functions:
Other duties as assigned

Education, knowledge, skills, abilities:
Required
• Bachelor’s degree and up to three years of experience or an equivalent combination of education and experience
• Ability to effectively work with a diverse community of students, staff colleagues, and faculty members
• Strong interpersonal skills, including verbal and written communication, and listening capabilities
• Knowledge and understanding of academic cultures, rules, and regulations; including knowledge of the Family Educational Rights and Privacy Act (FERPA)
• Demonstrated ability to think critically and proactively problem-solve
• Knowledge of using data to improve decision making
• Excellent organizational skills, with accuracy and attention to detail
• Proficient in Microsoft suite and computer skills, and other forms of media and social media
• Evening work required on Monday and Wednesday evenings until 6:30 pm
• Saturday work required approximately 15 – 20 times per year
Preferred
• Bachelor’s degree in a relevant field and three or more years of relevant experience or an equivalent combination of Graduate education and experience.

Accountabilities:
• Responsible for own work
• May manage tutors or student workers

Note:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Employee Vaccination Mandate:
In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time type requirement:
Full time

Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply. ​

The post Program Coordinator, Integrative Student Services – Charlotte MBA Programs, School of Business appeared first on Axios Charlotte.



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