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Charlotte-Douglas passengers left stranded and frustrated by Southwest issues



CHARLOTTE Local Charlotte Information — Thousands of flights operated by Southwest Airways had been either canceled or delayed about the weekend, several at Charlotte-Douglas Intercontinental Airport.

The airline claims complications with climate and Air Targeted visitors Manage delays brought on troubles. These challenges resulted in out of situation aircraft and crews. Passengers were still left sending plenty of dislike to the “Luv” airline.

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“I do think Southwest — or as I phone it, Southworst, is a single of the worst airways out there,” mentioned one passenger.

Concerning Saturday and Sunday, the airline delayed or canceled nearly a quarter of the whole technique. Some travellers had been left to fend for by themselves or take choice sorts of transportation like rented busses. An offended Charlotte passenger pointed out the lower-price tag provider has no reciprocation with other airways. That implies Southwest simply cannot rebook or reroute travellers on an additional carrier.

“We started out hearing about the cancelations yesterday… and seemingly there’s far more being canceled currently so we have been contacting each and every 50 % hour or so.”

Optimistic travellers arrived at the airport early and checked in with brokers frequently with hopes of obtaining an open seat on a aircraft out of Charlotte.

“You’re heading to be finding e-mails at the last moment telling you possibly your gate has adjusted or your flight has transformed — you are no more time nonstop or you’re delayed.” Travel advisor Cindy Rondeau of Providence, Rhode Island was caught up in a cancelation in Charlotte over the weekend, unrelated to the Southwest meltdown, but suggests passengers of any airline need to have to be ready for an about deal with at any second.

Travellers are reminded to get there two hours or much more just before their flight to stay away from delays.

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