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Behind the biscuit: Q&A with a Master Biscuit Maker at Bojangles

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Produced in partnership with Bojangles. 


It’s hard to find a more quintessentially Southern food than buttermilk biscuits. And it’s hard to find a place making better ones than Bojangles.

Here’s why: Since the first Bojangles opened in 1977 (in Charlotte!) they’ve been baking biscuits using a closely-guarded secret recipe with a whopping 49 steps.

Even better: Bojangles has a crew of Biscuit Makers and Master Biscuit Makers on staff.

  • In order to become a Master Biscuit Maker, you have to take a course and pass a test where your procedures, speed and yield are scored by a supervisor.

Sound intense? That’s because Bojangles takes its biscuits very seriously. Almost as seriously as we take eating them. 😉

To get the inside scoop, we interviewed a Master Biscuit Maker from Kannapolis named Felicia.

  • Why now? Because May 14 is National Buttermilk Biscuit Day and we couldn’t think of a better way to celebrate.

How long have you been working at Bojangles?

I’ve been with Bojangles for 16 years, and I’ve been a Master Biscuit Maker for 14.

Why did you want to be a Master Biscuit Maker?

I just really like to make biscuits. And I like to keep the customers happy and see the smile on their faces when they taste them.

Felicia making Biscuits. Photo: Bojangles.

Did you like biscuits before you worked at Bojangles?

Haha, not really. But now that I learned the right way to make them, I love them. Ours are hearty. Plus we have the Bo-Berry Biscuits if you’ve got a sweet tooth.

Do you have a favorite menu item?

Probably the Cajun Filet Biscuit. I love the cajun spice on it.

Felicia’s favorite, the Cajun Filet Biscuit.

How many biscuits do you make in a day?

Probably about 2,000!

How long does it take to make a biscuit?

About five or six minutes (not counting the time in the oven). Sometimes, I can do them in four and a half minutes.

Felicia making Biscuits. Photo: Bojangles.

What’s the best part about your job?

The community and the people I work with. They all feel like family and we’re committed to the people we serve. We like to put a smile on their faces by giving them good food.


Has all this biscuit talk made you hungry? Get your fluffy fix with a Free Cajun Filet Biscuit in the Bojangles app now through June 5.

Produced in partnership with Bojangles. 

The post Behind the biscuit: Q&A with a Master Biscuit Maker at Bojangles appeared first on Axios Charlotte.



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